Considering Surfshark VPN? Before committing to a subscription, you have two options to test the service: a 7-day free trial and a 30-day money-back guarantee. This article compares both, helping you choose the best fit.
Understanding Your Choices: 7-Day Trial vs. 30-Day Guarantee
Surfshark offers two ways to sample its VPN service. The 7-day free trial, accessible through app stores, provides a quick test. The 30-day money-back guarantee, purchased directly from Surfshark's website, offers a more extensive trial period before committing to a full subscription. Let's examine each option.
The Surfshark 7-Day Free Trial: A Quick Look
This trial provides instant access via the Apple App Store or Google Play Store. It's perfect for a brief evaluation of core VPN features. Setup is straightforward: just download the app and sign in with your app store credentials.
Pros:
- Instant Access: Begin immediately.
- Effortless Setup: Download and sign-in – no lengthy registration.
- Quick Evaluation: Ideal for a brief test of basic VPN functionality.
Cons:
- Short Duration: Seven days may not suffice for a thorough assessment.
- Limited Payment Options: Payment methods are limited to those offered through the app store.
- App Store Refund Process: Refunds are handled through the app store's policy, which can be complicated.
The 30-Day Money-Back Guarantee: A More Thorough Investigation
For a comprehensive evaluation, the 30-day money-back guarantee provides ample time to explore Surfshark's features and servers. Purchased directly from Surfshark's website, it offers more flexible payment options and a more straightforward refund process.
Pros:
- Extended Trial: Thirty days for a thorough assessment.
- Flexible Payment Options: Various payment methods are available, including credit cards and PayPal.
- Direct Refund Process: Refunds are handled directly by Surfshark, potentially simplifying the process.
Cons:
- Slightly More Involved Sign-Up: Requires creating an account or logging in on Surfshark's website.
- Website Purchase: You must purchase directly from Surfshark's website, not the app store.
Choosing the Right Option: A Comparison
Here's a quick comparison to guide your decision:
Feature | 7-Day Free Trial | 30-Day Money-Back Guarantee |
---|---|---|
Trial Length | 7 days | 30 days |
Access Method | App Stores | Surfshark Website |
Payment Methods | Limited | Multiple Options |
Refund Process | Via App Store | Directly through Surfshark |
Best For | Quick feature checks | Comprehensive evaluation |
In short: The 7-day trial suits users needing a quick test of core features. The 30-day guarantee is better for a thorough evaluation and offers more payment flexibility.
Getting a Refund: What to Expect
While Surfshark doesn't offer refunds after the 7-day trial, their 30-day money-back guarantee allows for a refund within that period if you're unsatisfied. This guarantee is separate from the free trial.
Refund Process (30-Day Guarantee)
To initiate a refund:
- Gather Information: Have your order number, email address, and payment information ready.
- Contact Support: Contact Surfshark support via live chat or email. Explain your reason for the refund.
- Follow Instructions: Follow their instructions to process the refund. Response times may vary.
Important: Refunds may be denied for excessive bandwidth usage or violations of Surfshark's terms of service.
Key Differences: Trial vs. Guarantee
Feature | 7-Day Free Trial | 30-Day Money-Back Guarantee |
---|---|---|
Access Method | App Stores | Surfshark Website |
Duration | 7 days | 30 days |
Payment Required | No | Yes (with refund option) |
Feature Access | Full access to core features | Full access to all features |
Refund Process | Via App Store (if applicable) | Directly through Surfshark's support |
Choose the option that best meets your needs and testing timeframe. For more detailed information, visit Surfshark's official support pages. 1
https://support.surfshark.com/hc/en-us/sections/4414412705042-Refund-cancellation ↩
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Last updated: Tuesday, May 06, 2025